Refund Policy

1. No Refunds

The company maintains an all-sales-final policy with no refunds offered after purchase completion. Customers acknowledge acceptance of this strict no-refund stance by completing a transaction. The policy applies universally, including situations involving dissatisfaction, accidental purchases, or changed circumstances.

2. Cancellation Policy

2.1 Eligibility

Subscribers may cancel at any time without requiring approval or providing justification.

2.2 Cancellation Process

Users can cancel by:

• Accessing crayo.ai/dashboard
• Clicking the profile picture (top right)
• Selecting "Settings"
• Pressing the red "Cancel" button

2.3 Service Continuation

The plan remains active through the current billing cycle after cancellation, with full feature access maintained during this period.

2.4 No Additional Charges

No further payments will be collected after the cancellation has been processed.

2.5 Data Retention

Data is typically preserved for reactivation purposes, though the company reserves deletion rights upon cancellation. Users should contact support regarding data removal.

3. Contact Information

Email: support@crayo.ai

Discord: Crayo AI Discord Server

4. Amendments

The company reserves modification rights, effective upon posting updates. Users bear responsibility for reviewing policy changes regularly.

5. Governing Law

Policy governance follows the jurisdiction where Crayo, Inc. is registered.

6. Third-Party Services Disclaimer — Kling AI

Crayo AI utilizes Kling AI API services from LOHAS GAMES PTE LTD. Users acknowledge that Kling AI services operate "AS IS" without warranties, with Crayo acting as intermediary. Content may involve additional intellectual property considerations, and users must comply with Kling AI restrictions.