Refund Policy
Last updated: October 26, 2026
1. Money-Back Guarantees
Every offer sold on this site comes with the money-back guarantee shown on its sales page and at checkout. The table below is the full statement of each guarantee. If a sales page and this policy ever differ, the longer guarantee window applies.
| Offer | First payment | Guarantee window | Terms |
|---|---|---|---|
| Get-Paid-To-Clip Starter Kit | $17 one-time (or the discounted price shown at checkout) | 30 days from purchase | Full refund of the Starter Kit purchase price on request, for any reason. Requesting a refund also cancels the included Crayo trial so no renewal is charged. |
| Crayo Clipper Plan (90-Day Brand Sprint) | $27 for the first 3 months | 90 days from purchase | Refund of the first payment if you have posted consistently for 90 days and are still not brand-deal ready. Email support with your posting history and our team will review and respond within 5 business days. |
Offers that are no longer for sale keep the guarantee that was shown when you purchased them. Guarantee windows are counted from the date of your first payment. A discounted first payment, such as a coupon price, carries the same guarantee as the full price.
2. How to Request a Refund
Email support@crayo.ai from the email address you used at checkout and include the name of the offer. No other information is required for the Starter Kit. For the Clipper Plan, include your posting history so we can confirm the 90-day condition.
We confirm every request within 2 business days and issue approved refunds to the original payment method within 5 business days. Your bank may take 5 to 10 further business days to show the credit.
Please contact us before disputing a charge with your bank. A refund request is faster than a dispute, and we honor the guarantees above without argument.
3. Renewal Charges
Offers that include a Crayo subscription renew automatically at the price and interval stated at checkout and in our Terms of Service. Renewal charges are outside the guarantee windows above and are not refunded automatically.
If you did not intend to renew, email support within 14 days of the renewal charge. We will cancel the subscription immediately, and where the plan has not been used since the renewal we will refund that charge. Renewal charges older than 14 days are not refunded, but cancelling always stops any further charges.
4. Cancellation
You can cancel at any time without giving a reason, and there is no cancellation fee. Full instructions are on our cancellation page. In short:
- Sign in at crayo.ai/settings and press Cancel under your plan. It takes one click.
- Or email support@crayo.ai from your checkout email and we will cancel for you within 1 business day.
After you cancel, your plan stays active with full access until the end of the period you have already paid for, and no further payments are collected. Cancelling a trial before it ends means you are never charged the renewal price.
5. Add-Ons and One-Time Purchases
One-time add-ons purchased at checkout, such as credit packs or the Chrome extension, are covered by the same guarantee window as the offer they were purchased with and are refunded together with it.
6. Data Retention
Your account and projects are kept after cancellation so you can come back later. You can ask us to delete your account and data at any time by emailing support.
7. Contact
Email: support@crayo.ai
Discord: crayo.ai/discord
8. Changes to This Policy
We may update this policy by posting a new version on this page. Changes never shorten the guarantee that applied when you purchased.
9. Governing Law
This policy is governed by the laws of the jurisdiction where Crayo, Inc. is registered.