Privacy Policy

Last updated: January 24, 2025

Information Collection

Information You Provide

Details submitted during account creation, service use, or support requests, such as name, email, and edited or uploaded content.

Automated Information Collection

Device and usage data automatically collected when accessing the Service, including IP addresses, browser type, ISP, referring pages, operating system, timestamps, and clickstream data.

Cookies and Tracking Technologies

Cookies and similar tracking technologies monitor Service activity to enhance user experience.

Use of Information

The collected information serves to:

  • Provide, maintain, and improve the Service
  • Communicate with users, including customer support
  • Analyze how users interact with the Service for improvements
  • Detect, prevent, and address technical issues and fraud

Sharing of Information

Service Providers

Information shared with third-party service providers operating under strict data protection agreements.

Legal Obligations

Information disclosed when required by law, legal processes, or requests from law enforcement and government agencies.

Protection of Rights and Safety

Information used to protect Crayo AI's rights, property, safety, and prevent fraud and credit risk.

Security

Reasonable security measures protect user information, though no system is completely impenetrable and transmission interception cannot be guaranteed.

International Transfers

User information may be transferred to and maintained on computers outside the user's jurisdiction where data protection laws may differ.

Your Rights

Users may have rights to access, correct, delete, or restrict their personal information use, depending on residence. Contact support@crayo.ai to exercise these rights.

Changes to This Privacy Policy

Policy updates will be posted on this page. Users should periodically review for changes.

Contact Us

Questions should be directed to support@crayo.ai.

Third-Party Service Integration — Kling AI

Data Processing by Kling AI

Prompts and generated content are processed per Kling AI's Privacy Policy. Data is retained for 30 days for service operations and legal compliance. Paid API services don't use prompts to train models.

Data Collection by Kling AI

Usage metrics, token counts, authentication details, and technical information are collected as needed for service operation.

International Data Transfer

Kling AI's servers operate in Singapore, with potential global support team involvement. Appropriate safeguards accompany such transfers.

Your Rights

Rights regarding Kling AI-processed data follow their Privacy Policy. Contact support@klingai.com for questions about their practices.

Disclaimer

Kling AI services are provided "AS IS," and Crayo AI isn't responsible for issues arising from their service.